Welcome to the applications provided by **northwave apps** (“we,” “our,” or “us”). This document outlines the terms of service and privacy policies governing your use of all applications
(“apps” or “software”) published under our Apple App Store and Google Play Store accounts. These include, but are not limited to:
- Advent Photo Cal
- Belly Boi
- Dot Countdown
- Eid Photo Cal
- Haze
- Photo Cal
- PrEP Pills
- Tablets App
By using our apps, you agree to comply with these Terms of Service and Privacy Policy. If you do not agree, please refrain from using our apps or services.
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## 1. Scope of This Policy
This Terms of Service and Privacy Policy applies to all apps listed above and any other apps published by us under our Apple App Store and Google Play Store accounts. While features and functionalities may vary across apps,
this policy addresses common practices related to data collection, storage, usage, and user rights. Additionally, this policy includes provisions for potential future integrations and updates.
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## 2. General
It is your responsibility to keep any app and account information private. We are not liable for unauthorised access to your account, whether created within the apps or through your app store provider. Apps may store and
process personal data you provide, either locally or externally. It is also your responsibility to keep your device secure and ensure access to the apps remains protected.
Certain app functionalities require an active internet connection. We cannot be held responsible for reduced functionality or interruptions in service if an active internet connection is unavailable.
We are solely responsible for the development, maintenance, and support of the apps. If you encounter issues, please contact us with details, and we will make reasonable efforts to address them. However, we are not liable if issues cannot or will not be resolved.
Some data within the apps may be supplied by third-party providers and could be subject to sudden changes or discontinuation. This may limit the intended use of the apps. As such changes are outside our control, we are not liable for their occurrence.
We cannot guarantee the continued maintenance or availability of the apps. We may discontinue or stop maintaining apps at any time and for any reason, without prior notice or liability to users. In such cases, we will endeavour to notify you in advance. We accept no liability for any direct or indirect loss you may experience as a result of issues with the apps. You are solely responsible for how you use the apps.
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## 3. Data Collection and Usage
Our applications may collect information, and third-party services such as Apple, Firebase, or Google may collect additional data, including personal identifiers. We are not responsible for the privacy practices of these
third parties, and we encourage you to review their respective privacy policies. By using our apps, you consent to the collection and processing of this information as outlined in this policy.
We respect your privacy and handle the information you share with our apps responsibly. While the apps may not collect personally identifiable information directly, some jurisdictions may classify certain data under data protection laws, requiring your explicit consent. We may request access to certain permissions that involve personal information, including but not limited to: Device logs; Analytics data; Crash data; App performance data; Camera access; Photo Library access; Location data; Advertising data; Personal data such as IDs or user-inputted information; Error logs.
**Purpose of Data Collection**
The apps may collect analytical information to enhance user experience and app functionality. This data provides insights into app usage, helping us identify and fix issues. Error logs may also be collected to address bugs
or crashes. Logs may include information such as your device’s Internet Protocol (IP) address, device name, operating system version, app configuration, time and date of usage, and other relevant statistics.
**User Responsibility**
Users are responsible for any data they choose to share via links or other features within the apps.
**Third-Party Advertising**
Some apps utilise third-party advertising services (e.g., AdMob), which may collect data for personalised ads and track user interactions.
Some apps use location services that may use data to send to APIs for functionality.
**Location Services**
Certain apps use location services to provide functionality such as API integrations or map displays. This data may be processed locally or shared externally to enable app features.
**Consent Management**
Before collecting data, users are presented with a consent prompt detailing the type of data collected, its purpose, and any third-party sharing involved. By continuing to use the apps, you agree to this data collection. You
can withdraw consent at any time by disabling permissions in your device settings. In compliance with GDPR, we seek explicit consent for data collection, processing, and sharing. Users can withdraw their consent at any time
by disabling permissions in their device settings or managing their data in-app.
**Third-Party Policy Updates**
Third-party service providers (e.g., Firebase, AdMob) may update their privacy policies or terms of service at their discretion. We recommend periodically reviewing these policies to stay informed about their data collection
and usage practices.
**Third-Party Privacy Policies**
Below are links to the privacy policies and terms of service of third-party providers used in our apps:
- [Apple Privacy Policy](https://www.apple.com/legal/privacy/)
- [Google Firebase Terms of Service](https://firebase.google.com/terms/)
- [Google Firebase Privacy Policy](https://firebase.google.com/support/privacy)
- [Google Privacy Policy](https://policies.google.com/privacy)
- [Google AdMob Terms of Service](https://developers.google.com/admob/terms)
- [Google AdMob Policies and Restrictions](https://support.google.com/admob/answer/6128543?hl=en)
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## 4. Security
We value your trust in providing us with your personal information and are committed to using commercially reasonable measures to protect it. However, no method of transmission over the internet or electronic storage is
completely secure or reliable. As such, we cannot guarantee the absolute security of your data.
Additionally, when data is transmitted through third-party providers, its security cannot be guaranteed. We are not liable for any loss, leak, theft, breach, or other failure related to the handling of your data by these third-party providers. We encourage you to review their respective security practices to understand how your data is protected.
We follow GDPR principles, including data minimisation, accuracy, and security, to ensure your personal data is handled responsibly.
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## 5. Data Storage, Sharing, and Accounts
Our apps utilize secure storage solutions to enhance functionality and ensure data persistence. These include:
- **Data Storage**: Apps may use **iCloud** and **Firebase** for data backup and storage. These services enable seamless synchronisation and reliable data access across devices.
- **Data Deletion**: Users are provided with in-app options to delete both locally stored data and data stored in the cloud. Accounts created for Firebase-enabled features can also be deleted directly within the apps.
- **Data Sharing**: Certain data may be shared with third-party services (e.g., Firebase, Google) to support features such as analytics, performance monitoring, and advertising. We limit data sharing to these necessary
functions and do not sell user data to third parties.
- **Account Creation**: Some app features require account creation to facilitate data storage, sharing, and personalised functionality.
- **User Control**: Users can manage their accounts directly within the apps, including the option to delete their accounts and associated data stored by third-party providers.
By using our apps, you agree to the storage, sharing, and management of your data as outlined above. For further details, please refer to the respective privacy policies of third-party providers.
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## 6. Data Disclaimer
Our apps are designed for personal use and should be utilzised at the user's discretion. If you encounter issues with any third-party data presented in the apps, you may review or contact the respective third-party service
providers directly.
### **Healthcare Apps**
Apps like **PrEP Pills** and **Tablets App** are intended to supplement, not replace, professional healthcare guidance. These apps should not be relied upon as the sole means of managing medical reminders or healthcare
decisions. Notifications or data may fail to be delivered correctly due to unforeseen circumstances. Users are encouraged to use these apps responsibly in conjunction with other methods.
**Important Note**:
These apps do not provide medical, dietary, legal, financial, tax, or any other professional advice. The developers and affiliates are not responsible for any medical outcomes resulting from the use of these apps.
### **PrEP Pills Specific Disclaimer**
The **PrEP Pills** app is designed to supplement professional healthcare guidance but does not provide medical advice or recommendations. Any data referenced from medical providers is either included in-app or linked to
external sites. Decisions regarding medical treatment, including the use of PrEP medication, should always be made in consultation with a qualified healthcare provider. The developers and affiliates of PrEP Pills will not be
held liable for any medical decisions or outcomes resulting from information presented in the app.
The information provided by the PrEP Pills app is for general informational purposes only. While we strive to ensure the accuracy and relevance of this information, the app does not replace professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider for any medical concerns or questions regarding medications. Reliance on information provided by this app is solely at the user's own risk.
### **User Responsibility**
You acknowledge and agree that the apps are not responsible for how you use any information obtained through the apps or their services. Decisions made based on products, services, or interpretations of data within the apps
are your sole responsibility. By using our apps and services, you expressly agree to do so at your own risk, and we accept no liability for the outcomes of your decisions.
###Data Protection Laws###
This policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA). By using our apps, you consent to the collection, storage, and
processing of your data as outlined in this policy.
By using this app, you acknowledge and agree that certain data collection is essential for its functionality. If you do not agree to this data collection, you will not be able to access or use the app. For more information
on how your data is used, please refer to our Privacy Policy.
We also adhere to other applicable laws, such as the Children’s Online Privacy Protection Act (COPPA) for apps targeting children under 13 and the California Consumer Privacy Act (CCPA) for residents of California.
We collect data necessary for the operation of this app. You cannot opt-out of this collection if you wish to use the app. However, you may opt-out of the sharing of your data for advertising purposes. This will not affect
your ability to use the app.
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## 7. In-App Purchases & Subscriptions
Our apps may include in-app purchases, which are categorised as follows:
1. **Donation Purchases**:
These one-time payments allow users to contribute to the development of the apps. Donation purchases do not provide access to additional features or content within the app.
2. **Non-Donation Purchases and Subscriptions**:
These purchases can be one-time or subscription-based and provide access to premium features or additional content. By using the app, you acknowledge the difference between donation and non-donation purchases and accept full
responsibility for managing any in-app purchases or subscriptions.
### **Permissions and Responsibility**
- Users under the age of 18 must have explicit permission from a parent or guardian to make any purchase. Confirming a purchase indicates that such permission has been granted.
- We are not liable for purchases made by users under 18 without parental or guardian consent.
### **Refunds and Faults**
If a purchase does not provide the intended or advertised content:
1. Notify us immediately or as soon as the issue is identified.
2. We will investigate the issue and, where reasonable, provide an alternative or repair the fault within a reasonable timeframe.
3. If we cannot resolve the issue, we will direct you to the relevant app store provider’s refund process.
We will not charge any additional fees for replacing or repairing content associated with a faulty purchase.
### **Subscriptions**
Subscription services will remain active for the duration advertised and automatically renew at the end of the subscription period.
- **Payment**: Payment is charged to your app store provider account upon purchase confirmation. Renewal charges will occur 24 hours prior to the subscription’s expiration.
- **Management**: Subscriptions can be managed, and auto-renewal can be turned off, through your app store provider account settings.
- **Refunds**: Refunds for subscriptions purchased through app store providers must be requested directly from the provider.
### **Provider Contact for Payment Issues**
If you experience any payment-related issues, including refunds or disputes, you must contact the app store provider directly for resolution.
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## 8. Licence Rights
All intellectual property rights related to the app, including its content, features, materials, and information (including purchased items), are owned by us or our licensors and will remain so at all times.
By using the app, you acknowledge the following:
- You do not own the app or any content you purchase within the app. Ownership of the app and its content remains with us or our licensors.
- You are permitted to use the app solely for personal, non-commercial purposes in accordance with these terms and the terms of the app store provider.
### **Prohibited Actions**
You are not allowed to:
1. Copy, distribute, or share the app or its content without authorisation.
2. Interfere with the app’s normal operation, including but not limited to:
- Decompiling, reverse engineering, or disassembling the app.
- Attempting to derive the app’s source code.
- Modifying or creating derivative works from the app or its updates.
### **Open Source Components**
If the app includes open-source software components, such components will remain subject to their respective open-source licenses. The terms governing these components will continue to apply, as made available by the
relevant licensing entity.
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## 9. App Maintenance & Support
We are solely responsible for the design, development, maintenance, and support of the apps. If you encounter any issues, please contact us, and we will make reasonable efforts to address them. However, we are not liable if an issue cannot be resolved or if we choose not to address it.
### **Third-Party Data**
Some data within the app may be supplied by third-party providers. This data may:
- Be subject to sudden changes.
- Become unavailable at any time, potentially limiting the intended functionality of the app.
As these changes are outside of our control, we are not liable for any disruptions or limitations caused by third-party providers.
### **App Availability**
We cannot guarantee the continued maintenance or availability of the apps. We reserve the right to stop maintaining or discontinue the apps at any time and for any reason, without prior notice or liability to users. In such
cases, we will make reasonable efforts to notify you in advance.
### **Limitation of Liability**
We accept no liability for any direct or indirect loss, damage, or inconvenience you may experience as a result of:
- Issues with the apps.
- Discontinued support or functionality.
- Reliance on the apps for specific purposes.
You are solely responsible for how you use the apps and any decisions made based on their functionality or data.
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## 10. Accessibility
We strive to make our apps accessible to all users, including those with disabilities. Apps support features such as VoiceOver, larger text, and other accessibility tools where available. However, due to the nature of
third-party services or technical limitations, certain features may not function as intended for all users. If you encounter accessibility-related issues, please contact us at support@northwaveapps.com, and we will do our
best to address them.
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## 11. Age Ratings and Children’s Privacy
Our apps are deemed suitable for users based on age ratings provided by the Apple App Store and Google Play Store. Apps targeted at users under 13 comply with relevant privacy laws, including the Children’s Online
Privacy Protection Act (COPPA). We do not knowingly collect personal data from children under 13 without parental consent. If you believe we have unintentionally collected such data, please contact us immediately at
support@northwaveapps.com.
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## 12. Links to Other Sites
Apps may contain links to other sites / apps. Note that these external sites / apps may not be operated by us, and you are therefore advised to review the Terms of Service and Privacy Policy of these products. We have no
control over and assume no responsibility for their content, policies, or practices.
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## 13. Governing Law
This policy and any disputes related to it are governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. By using our apps, you agree to submit to the
exclusive jurisdiction of the courts located in the United Kingdom for the resolution of any disputes.
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## 14. Updates to This Policy
We may update this policy from time to time to reflect changes in our apps or legal requirements. The latest version will always be available at northwaveapps.com.
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## 15. Contact Us
If you have any questions about this Terms of Service and Privacy Policy, please contact us at:
Email: support@northwaveapps.com
Website: northwaveapps.com
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Last updated 01/01/2025.